Returns & refunds
π§‘ Your Satisfaction Matters! At ODJ Group LLC, weβre committed to providing premium-quality cleaning products at affordable prices. π 14-Day Returns We accept eligible returns within 14 days of delivery. π¦ Return Requirements Items must be unused, in their original condition, and in their original packaging. β οΈ Damaged or Incorrect Items Received something damaged, defective, or incorrect? Please contact us within 7 days of delivery with your order number and photos so we can help resolve the issue. π Return Shipping Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. π³ Refunds Approved refunds will be issued to the original payment method after the returned item has been received and inspected. π© Need Assistance? Contact ODJ Group LLC through our customer support email to request a return. Applicable consumer protection rights remain unaffected by this policy.
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